Home Blogs
12/11/2017 5:39:08 AM

Taiwanese Guy Got His Passport Rejected by New Zealand Embassy Because They Think His Eyes Are Closed. Are They?

Richard Lee is from Taiwan but grew up in New Zealand. He has since moved to Australia and he went to renew his passport on Tuesday morning online so he could go back home for Christmas.

He had never renewed his passport before, and was pretty surprised when the facial recognition software failed to accept his passport photo.

Asian Guy’s Reaction After His Passport Was Rejected By The New Zealand


An awkward error message popped up on the screen saying: “The photo you want to upload does not meet our criteria because: Subject eyes are closed”.

Mr Lee’s eyes were clearly open.

“I tried a few different ones and no luck,” he told news.com.au.

“So I rang up the passport office and they told me there was shadowing in my eyes and also uneven lighting on the face, which makes it hard for the software to process.”


Asian Guy’s Reaction After His Passport Was Rejected By The New Zealand


The system helpfully provided examples of what Richard should actually look like…

Asian Guy’s Reaction After His Passport Was Rejected By The New Zealand


Fortunately the engineering student found the funny side, and his passport was renewed after a later photograph was accepted

Asian Guy’s Reaction After His Passport Was Rejected By The New Zealand


Maybe he would have had more luck if he looked like this

Asian Guy’s Reaction After His Passport Was Rejected By The New Zealand

Richard Lee found the passport picture error ‘hilarious’. Picture: Facebook

Richard Lee found the passport picture error ‘hilarious’.
Related blogs:
Loading comments...
Categories